Below you will find the Terms and Conditions of KVALITER s.r.o., who you are about to do business with. By purchasing our products at www.fullmetalcustom.com, you consent to the following Terms and Conditions.
KVALITER s.r.o. Tehelna 25 83103 Bratislava Slovak Republic
registered in the Commercial Register of District Court Bratislava I, Section: Sro, Insert No: 105241/B
ID No.: 48228796 Tax ID No.: 2120110388 VAT ID No.: SK2120110388
Surveillance authority: Slovak Trade Inspection (SOI) The Inspectorate of the Slovak Trade Inspection for the Bratislava region Prievozská 32, P. O. Box 5, 820 07 Bratislava 27 Department of Surveillance Execution Phone No.: 02/58272 172, 02/58272 104 Fax No.: 02/58272 170 E-mail:
Private Data Protection (GDPR) and Registration
2.1 Purchase via E-shop In our e-shop, you can shop either as a registered customer or without registration. In both events, we must process the information, ie personal data, we receive. We protect personal data in compliance with Act No. 18/2018 Coll. on Protection of Personal Data in Information Systems.
By registering at www.fullmetalcustom.com or by submitting your order, you consent to have your personal data processed in compliance with Act No. 18/2018 Coll. on Protection of Personal Data as amended.
The provision of personal data is voluntary. You may retract your consent at any time in writing sent to our postal address. Consent expires one month after the delivery of the retraction of your consent and your data will be erased.
2.1.1 Purchase without Registration You may submit your order without registration. However, even in this case, we cannot refrain from processing information considered personal data. We will need mainly the following data:
• first name and surname, • delivery and invoice address, • telephone number • e-mail address.
We use your data solely for the purposes of processing your order and delivery of goods, for the time period material to the fulfillment of the contract by the seller.
Several times a year, we would like to send a newsletter on what is new in FullMetalCustom to your e-mail address specified in the order. In the event you do not wish to receive such information, let us know by replying to a particular e-mail newsletter.
2.1.2 Purchase with Registration Our e-shop offers customers the possibility to register. In such a case, you will create your own profile on www.fullmetalcustom.com with data that you can reuse later for any subsequent orders. When registered:
• Your data will be automatically filled in, you will not have to fill them in every time you shop; • We will send you information on news and sales at fullmetalcustom.com (if you do not wish to receive our newsletter, you can unsubscribe at any time by replying to a particular e-mail newsletter).
2.2 Provision of Personal Data to Third Parties We do not disclose, make available or provide your personal data to any third parties, except organisations we cooperate with in order to correctly process, handle and deliver your orders. These organisations include mainly banks (eg for verification of payment by bank transfer) and delivery services.
For statistical reasons, KVALITER s.r.o. evaluates information on the usage of www.fullmetalleather.com (eg number of users visiting our webpage, where the web page was accessed from). This information is solely numeric (without personal data) and will be used for internal analyses in order to improve the quality of our webpage.
All materials and information on fullmetalleather’s webpages are solely the intellectual property of KVALITER s.r.o. or persons cooperating therewith. These materials and information cannot be used or amended in any way without the consent of KVALITER s.r.o.
2.3. GDPR Information to be provided by the Controller in accordance to Articles 13 and 14 of the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter “Regulation”).
In connection to the processing of personal data of data subjects, the controller provides applicable information in accordance with Articles 13 and 14 of the Regulation.
Controller: KVALITER s.r.o. founded and operating in accordance with Slovak law, seated at Tehelna 25, 83103 Bratislava registered in the Commercial Register of District Court Bratislava I, Insert No: 105241/B, Section: Sro (hereinafter “Company”)
Purposes and legal basis for the processing: the controller processes the personal data of data subjects – clients and clients’ representatives for the following purposes:
Photographs – identification purposes, to promote the employer, E-shop – sales of goods to customers of e-shop, Consumer contests – organization of consumer contests, Clients – fulfilling the rights and obligations in accordance to contractual commitments, Warranty claims – processing warranty claims.
Categories of personal data concerned: standard personal data
Categories of recipients of personal data: delivery companies
Transfer of personal data to third countries: no
Period for which personal data will be stored: 10 years
Rights of data subjects:
right of access to the personal data concerning him or her,
right to rectification of inaccurate personal data concerning him or her,
right to the erasure of personal data concerning him or her,
right to restriction of processing of personal data,
right to object to the processing of personal data concerning him or her,
right to data portability,
right to withdraw consent for the processing of his or her personal data at any time,
right to lodge a complaint with a supervisory authority.
The abovementioned rights apply to data subjects in accordance with Articles 15 to 21 and Article 77 of the Regulation. The data subject may exercise his or her rights orally, in writing or in electronic form using the abovementioned contact information. If the data subject requests the information to be provided orally, it will be done so after proving his or her identity.
Information on the source of personal data: personal data regarding the data subject were acquired from the following source: customers entering contact information for the purposes of online shopping.
Price and Fees
Prices of all goods and services are listed including taxes. Postage and packaging fees are charged separately. Discount prices are valid up to the date specified in the product details or until out of stock. In the event of wrongful interference with the content on www.fullmetaleather.com or with the order, we reserve the right to change the price. You will always find the final price of your order in the order form right before submitting the binding order.
Order of Goods
Goods are ordered by submitting an order to www.fullmetalcustom.com.
It is not possible to order over the telephone. Every order must be recorded in the accounting system, so that we are can issue a purchase receipt and get records for our accounting books. You may submit orders to www.fullmetalleather.com either as a registered user or without registration. By registering and creating a profile on www.fullmetalleather.com, you gain advantages described in 2.1.2 Purchase with Registration.
Creating an order consists of four simple steps that you will complete after putting the selected items in your shopping cart. We advise you to carefully read the instructions on exercising consumer rights regarding contract termination and our Terms and Conditions. After you submit your binding order by clicking on “order with obligation to pay” you will immediately receive a confirmation of receipt at the e-mail address specified in your contact information.
You can find helpful information regarding your shopping experience in FAQ.
Payment Methods
When purchasing goods via the e-shop, you may use one of several payment methods:
payment by Credit Cards Online with PayPal Credit Card (Visa, Mastercard, American Express and Discover)
*payment using electronic banking services (PayPal)*
Means of Delivery/Receipt of Goods
We ship Worldwide. All orders are shipped with DHL Express delivery. When your order has been shipped, you will automatically receive an email with a DHL tracking number so you can follow along on your order’s journey to you!
All products are handcrafted in our workshop per order and shipped out after fulfillment. We take about 5-7 business days to create and fulfill leather products.
Exact shipping costs are calculated during checkout based on weight, dimensions, and destination of the items in the order.
Order Dispatch and Delivery Conditions
7.1 Delivery Terms and Conditions KVALITER s.r.o. is obliged to deliver ordered goods at the latest within 30 calendar days from the date of order confirmation. Obligation to deliver goods is fulfilled when we deliver the goods to you or a third party specified by you, or by handing the shipment to our shipper for delivery. If you do not accept ordered goods that were properly delivered to the delivery address specified in the order/order confirmation, KVALITER s.r.o. has the right to claim a reimbursement in the amount of expediently incurred costs related to order dispatch. You acquire ownership rights to the goods by accepting the goods at the specified delivery point and by paying the full cost. By accepting the goods, the risk of accidental loss and accidental deterioration passes onto you. If the shipment is visibly damaged, you are entitled not to accept the shipment.
7.2 Confirmation of Order Dispatch You will receive a confirmation e-mail from us within 24 hours of order dispatch. Read the e-mail carefully. It will contain useful information on possible complications regarding delivery. In the event of unforeseen circumstances, we reserve the right to prolong the term of delivery, however, we will inform you of such fact without delay. Goods will be delivered to you in a cardboard package with a characteristic look.
7.3 Problems with Delivery of Dispatched Order If you do not receive the goods or notice of delivery within the term of delivery, please contact your DHL courier service or us:
by phone: +421 948 315 959, or by e-mail:
These time periods do not apply to goods categorised as pre-orders. These types of goods have their delivery terms specified separately.
KVALITER s.r.o. is not in any way liable for late delivery caused by the delivery company, nor for damage to the shipment caused by the delivery company. KVALITER s.r.o. is also not in any way liable for you incorrectly filling in the delivery address.
Warranty Period
By law, there is a 24 month warranty for all goods that starts as of the day of goods delivery.
Every shipment includes an invoice that doubles as a warranty certificate. If you have not received an invoice, let us know as soon as possible at
Warranty claims in our store are governed by conditions used in any common brick and mortar store in compliance with the law.
Returns and Warranty Claims
If you are a consumer, you can return all goods purchased via our e-shop www.metalheadbrigade.com without submitting a specific reason and without any penalties within 14 calendar days after you or a third party specified by you (except the carrier) received the goods. If you decide to use this right, you must send a contract termination notice to Kompot at the latest on the fourteenth (14) day after goods delivery. You can use your right to contract termination by e-mail at or in writing to KVALITER s.r.o., Tehelna 25, 83103 Bratislava, Slovak Republic, together with a signed written declaration on the contract termination that specifies your name and surname, address, order number, date of order and bank account number for financial reimbursement.
9.1. Conditions for Returns
Goods you wish to return must NOT be damaged, used and/or washed.
In the event you received goods packed in a mason jar and did not take the T-shirt out, you can return it as is. In other cases (unpacked), please return goods without original packaging.
In the event you wish to return goods by post, do not send them to us using the “cash on delivery” method, we will not accept such a shipment. To return goods you will need a copy of the receipt.
Make sure the goods for return are in order, not damaged, without packaging.
Include a copy of the receipt in the package or letter with the goods.
9.2 Returns process – provider
We will check the received goods and whether the time period for returns has been observed.
If everything is in order, we will return all payments that you made when entering the contract, mainly the purchase price including the delivery costs. That does not include additional costs, if you have chosen a delivery method other than the cheapest most common delivery method we offer. The payments will be returned without further delay, at the latest within 14 calendar days after we receive your notification of contract termination. Payments will be returned using the same payment method you used, if you expressly disagreed with other payment methods, and without adding any additional charges.
Payment for purchased goods will be reimbursed only after the returned goods are delivered back to our address or after presenting a record confirming the goods have been dispatched, depending on what is first.
In the event of contract termination, you bear the costs of returning goods to KVALITER s.r.o. You are liable only for any decrease in the value of the goods that occurred due to being handled in any other way than required for determining the character, properties and functionality of the goods.
In the event you do not meet some of the aforementioned conditions in compliance with the Terms and Conditions, the contract termination is not valid and effective, and KVALITER s.r.o. is not required to return all provably incurred costs in compliance with the Terms and Conditions, and is also entitled to be reimbursed for costs related to returning the goods back to you.
Address for delivery of returned goods: KVALITER s.r.o. Tehelna 25 883103 Bratislava Slovak Republic
9.3 Warranty Claims
9.3.1 Basic Information
Warranty period for all goods purchased in our e-shop www.fullmetalleather.com is 24 months.
In some cases we will process the claim at once, however at the latest within 30 days after receiving goods for warranty claim. You can claim warranty of goods, file complaints or other motions at KVALITER s.r.o., Tehelna 25, 83103 Bratislava, Slovak Republic.
We do not consider wear and tear due to use that naturally and inevitably occurs as a result of normal wear or aging as reason for warranty claims.
9.3.2 Conditions of Warranty Claims
Notification of a warranty claim or delivery of claimed goods must be executed within 24 months after the date of purchase.
In the event of warranty claim, you do not need original packaging, ie please return the goods without the mason jar (or without other packaging if appropriate)
Do not send goods for warranty claims using the “cash on delivery method:, we will not accept such a shipment.
To claim warranty for goods, you will need a copy of the receipt.
Make sure the goods for warranty claims are in order, not damaged and without packaging.
Include a copy of the receipt and accompanying letter specifying the defect in the package or letter with the goods.
In the event you send goods claimed for warranty by post, it is better to notify us in advance at .
9.3.4 Warranty Claims Process – Provider
By Post
We will check the specified defect on the received item and confirm the warranty period based on the purchase receipt.
Upon receipt of claimed item, we will contact you without delay (by phone or e-mail) and we will discuss the fastest and most efficient solution to your specific situation.
We will inform you in writing (by e-mail) on further steps regarding the warranty claim process.
We will send the repaired/exchanged goods to the address specified in e-mail communication.
If we accept your warranty claim, we will proceed with one of the following steps:
We will repair or exchange the item for another item to you in person in-store or we will send it back bearing the shipment costs.
If it is not possible to repair or exchange the item, we will reimburse you including the postage and packaging charges.
Consumer Dispute Resolution Using European Online ODR Platform
As of 1st February 2016, as a consumer dissatisfied with the way we have handled your warranty claim or if you believe we breached your rights, you may approach Kompot and demand corrective action by . If we reject your claim or do not respond within 30 days of sending, you are entitled to file your claim and assert your rights in relation to us using the method of alternative dispute resolution. The specified subject responsible for alternative consumer dispute resolution in regards to Kompot is the Slovak Trade Inspection (www.soi.sk) or other applicable authorised corporate entity that is registered in the list of subjects for alternative dispute resolution kept by the Ministry of Justice of the Slovak Republic (http://www.mhsr.sk/zoznam-subjektov-alternativneho-riesenia-spotrebitelskych-sporov/146987s). In the event that several bodies of alternative dispute resolution are applicable, you are entitled to choose where you want to file your claim; your ability to file at applicable court is hereby not affected. Simultaneously, the consumer can file a demand for alternative dispute resolution using the on-line platform for dispute resolution. On-line dispute resolution is secured by the European Commission and the Slovak contact point for on-line dispute resolution (ODR). You can use the ODR platform by submitting a complaint to http://ec.europa.eu/consumers/odr/index_en.htm.
Using alternative dispute resolution saves time and money, as your complaint will be attended to within 90 days and without significant financial costs. Alternative dispute resolution does not concern disputes where the identifiable dispute value is not at least EUR 20. Authorised corporate entity can demand the consumer to settle a fee for opening an alternative dispute resolution in the maximum value of EUR 5 including VAT. In the event of any problems, please contact us at .
Final Provisions
The Terms and Conditions are valid as of 1 January 2024.
KVALITER s.r.o. reserves the right to change the Terms and Conditions. The obligation to notify of changes in the Terms and Conditions in writing is fulfilled by placing them on www.fullmetalleather.com
The Terms and Conditions become effective in regards to you upon entering into a purchase contract.“`
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional
Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
To measure your body for optimal belt size, start by threading the tape measure through the belt loops of your trousers. It’s important to stand in a relaxed, natural position—do not push out your belly or suck it in—when taking the measurement. The measuring tape should be snug. Measure in inches and round to the nearest inch. Choose the belt size closest to this measurement.
How to Measure a Belt
Measuring a belt you already own that fits well is the best way to determine your belt size. Lay the belt on a clean, flat surface. Start the tape measure at the hole you use and measure to the end of the belt, where it meets the buckle. Belts are measured in centimeters and you should round to the nearest cm.
General Belt Information
Over time, leather belts tend to stretch. Braided belts even more so. It’s good to keep in mind that a belt that fits snug initially will likely wear more comfortably down the road.