Privacy policy

Privacy policy

GDPR Personal Data Processing Agreement


Customer information about personal data processing

We are very happy and highly appreciate the fact that you are about to become one of our satisfied customers. However, the process of purchasing goods online is far more complex than it might look at first glance, especially as far as the security of data is considered. Security of data and especially the security of our customers’ personal data is thus a high-priority of ours and we take it very seriously.

That is why We KVALITER s.r.o., Tehelna 25, 83103 Bratislava, Slovak Republic, e-mail: tel.: +421 948 315 959 (hereafter referred as “the Company”, or “We”), as the E-shop administrator of fullmetalleather.com (hereafter referred as “the E-shop”), do everything to the best of our abilities to ensure that your personal data entrusted to us are both safe and processed in accordance with all the applicable regulations and laws. An integral part of any such process is also transparency and awareness about one’s rights, for the sake of which We wish to inform you about how are your personal data processed and about your consequential rights.


1. Purposes of processing and its legal basis

Your personal data are going to be processed for purposes of realization of a Purchase contract, therefore for the following purposes:

  • to ensure order completion;
  • to ensure delivery of goods;
  • to ensure the fulfillment of all the consequential rights resulting from defective performance or related to reimbursement in case of damage;
  • to ensure our Company’s fulfillment of legal obligations, especially in terms of bookkeeping;

The legal basis for personal data processing in terms of the contract, entered by our Company and You, and all the applicable legal obligations, especially those resulting from the Civil Code of the Slovak Republic. Unless otherwise stated, your E-mail address only is used for the purposes of direct marketing. In this instance, the legal basis is our Companys’s legitimate interest in this type of processing. You can read about how to easily unsubscribe from this type of direct marketing below. Legitimate interest may be considered a legitimate reason instances in which We are going to make claims against You.


2.Categories of involved personal data

For purposes of order completion, it’s delivery and other fulfilment of all the consequential rights, We are going to process Your: name and surname, phone number and E-mail, address and mailing address, the content of Your order and information related to Your order and to its completion; in case of a business purchase, We are also going to process name of the company, Company Registration Number (CRN) and Value AddedTax Identification Number (VATIN). We may also process information about damage and faulty performance in claim-related cases.


3. Cookies

Our E-shop uses cookies as you probably noticed when you entered it. These cookies, when combined with other information, maybe under specific circumstances considered personal information on their own merit. It is not in our interest however, to allow those circumstances to emerge. Even though we are positive that cookies do not become personal data in our handling of them, we do wish to mention them here in our pursuit of full transparency and transparent behavior.

Cookies are small pieces of data sent from a website and stored on the user’s device (PC, cell phone etc.). Cookies allow us to run our E-shop properly and ensure its comfortable use. Specific cookies also help us offer more relevant products to our customers or provide us with statistical data about E-shop’s traffic.

Our website uses advanced cookie bar where you can learn about specific types of cookies used and comfortably adjust which cookies you wish to use and which you do not. You can also adjust your cookies settings and delete them in your browser.


4. Recipients of personal data and forwarding to third countries

Unless otherwise stated, your personal data are not going to be shared with or made accessible to third parties, with only exceptions mentioned in this paragraph below. We can be obliged to provide your personal data to the state authorities in accordance with applicable law. Inorder that the Operator is able to sufficiently to manage E-shop’s proper function, the Operator also uses services of additional processors cooperating with the Operator.

The Operator also uses sophisticated services (cookies etc.), that process information that are not usually considered as personal data, for You, as a person, cannot be identified through them. The goal of these services is to provide analysis associated with E-shop’sadministration and to ensure E-shop’s comfortable functioning as well as offer more relevant products to individual target groups. In case that We would be able to identify you through these services thanks to either an accidental occurrence, technological development or legal interpretation, or in case that We would be able to assign additional personal data from these services to You, as an identified person, let us introduce you to additional parties: Google Group Companies, in particular Google Commerce Limited, based in 70 Sir John Rogerson’s Quay, 2 Dublin, Ireland and companies GoogleInc., based in 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; Dublin 2 Ireland; Company Facebook Ireland Ltd., based in 4 Grand Canal Square, GrandCanal Harbour, Dublin 2, Ireland which will process the personal data in accordance witch Privacy Policy (https://www.facebook.com/policy.php);

We do not forward to, nor do we share your personal data with any third country or international institution that do not provide requisite private data protection. One exception may be, in case of operators of some services associated with E-shop’s administration, the forwarding of personal data to the United States of America. Nonetheless, the parties featuring in these instances always comply with the conditions of EU –US Privacy Shield, which is an international legal framework ensuring the appropriate standard of handling of personal data and their protection in the United States of America. You can read more about this mechanism here: https://www.privacyshield.gov


5. Information about your rights in relation to personal data

You have many rights in relation to personal data processing. You can contact us at any time, either via mail or E-mail, both of which are mentioned above; and demand a confirmation about whether your personal data are being processed and if they indeed are, you are going to be granted access to your personal data as well as to additional information about them. You have also the right to demand the correction of inaccurate information or completion of incomplete personal data. You can, at any time, demand deletion of your personal data granted there is a reason for this action; or you can also ask to limit your personal data processing, should there be a reason for this action also. You have the right to your personal data and You have the right of transfer to another administrator. You have the right to raise an objection in cases that your personal data procession is based on our legitimate interest. As an objection is also considered the action of simply unsubscribing from direct marketing, which is going to be allowed to you within all the marketing messages sent to you. Your personal data are processed fairly and in a transparent way. However, you always have the right to turn to the European office’s personal Data Protection in any given EU country. All the necessary information, as well as direct contacts, are at your disposal and accessible from the following website:https://ec.europa.eu/info/law/law-topic/data-protection_en


6. Additional information about processing

We receive your personal data only from You. The act of provision of your personal data is completely voluntary for the act of contract conclusion is also completely voluntary. In case that you would deny providing us with leastwise the obligatory minimum of your personal data, we would be unable to sell You any products or realize any contract with You. In relation to the cookies, do not forget about our sophisticated cookie bar which allows you to set your cookie settings accordingly to your personal requirements. The use of cookies that are not mandatory for the functioning of the E-shop is also completely voluntary. Personal data are going to be processed (stored) only for periods of time necessary. Personal data, processing of which is required by the law, are thus going to be processed for the periods of time required by the law. Personal data in relation to the terms of the contract and in relation to additional rights and obligations are going to be processed only for periods of time necessary for any eventual judicial disputes in which they are still going to be enforceable, which is as a rule usually three years, counted from the date of the placement of an order or settlement of last claims associated with said order. The act of procession of personal data does not result in automated decision making. The act of use of cookies and other modern, similar, above mentioned means of optimization of your experience at our E-shop may result in the creation of a profile based on your use of our website, which serves mainly for the creation of a product offering that may be more interesting and relevant for You. However, there are no legal consequences, nor any binding decisions are made based on this profile. Considering that this information, which we receive from your use of our website, is based on cookies, you can influence its scale of processing, either by adjustment of settings in our sophisticated cookie bar or simply in your internet browser settings. After the time limits required for your personal data processing agreement, your personal data are going to be deleted without any unnecessary delay.

KVALITER, s.r.o.